sport bettingPrivacy Policy
This page describes what we collect when you use sport betting and how we keep that data protected. We at sport betting operate in supported jurisdictions across Indonesia, and this policy covers data handling across our sportsbook (Liga 1, Piala AFF, Champions League coverage), live-dealer tables (blackjack, roulette, baccarat, Dragon Tiger), slot games (Aviator, Sweet Bonanza, Fortune Tiger, Mahjong Ways), and esports markets (Mobile Legends, Free Fire, PUBG Mobile). Every piece of data we collect—your name, email, identity documents, payment information—serves a specific purpose: account security, regulatory compliance, fraud prevention, or transaction processing.
We undertake to protect your data with encrypted transmission (SSL), encrypted storage, and transparent handling practices. You maintain rights over your data, including the ability to request access, correction, or deletion. Our privacy commitments apply whether you access sport betting from Jakarta, Surabaya, Bandung, Medan, Semarang, or elsewhere in our service region. This policy is current as of the date shown at the bottom; we may update it if our practices change, and we'll notify you of material changes.
What we collect and how we use it on sport betting
We collect data in three main categories: account information, transaction data, and technical data. When you create a sport betting account, we ask for your legal name, email address, phone number, and identity document number. This information is required for KYC (Know Your Customer) verification, which complies with local regulations in jurisdictions where we operate. We store this verified information in encrypted form and use it to authenticate your identity on every login.
When you deposit funds on sport betting, we collect payment information: your chosen method (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or direct bank transfer via mobile banking, local payment, online payment, e-wallet), the amount, and the timestamp. We do not store full payment credentials; our payment processor handles that encryption. We retain transaction records for accounting, regulatory reporting, and fraud detection. When you withdraw, we collect your requested payout amount and match it to your original deposit method to prevent fraud. We also log your IP address, device type, and browser information to detect unusual account activity and enforce our terms of service.
- Account Data
- Your legal name, email, phone, and identity document information. We use this to verify your account and prevent fraud.
- Transaction Data
- Deposits, withdrawals, bets, and game outcomes. We retain this for reporting and dispute resolution.
- Technical Data
- IP address, device type, browser, session duration. We use this for security and platform performance.
- Cookies and Tracking
- We use session cookies to keep you logged in and analytics cookies to understand how users interact with sport betting.
Our sport betting mobile app collects technical data about app performance—crash reports, load times, feature usage—to improve the experience. We also process data about your gameplay (which games you play, when you play, your stakes) to personalize recommendations and detect problem gambling patterns that might warrant account restrictions. This gameplay data stays internal to sport betting unless you request access to it.
Your rights and our commitments on sport betting
Under local data protection law, you have the right to request access to your personal data held on sport betting. You can log into your account dashboard and view your account information, transaction history, and session records. If you want a complete export of your data, contact our support team with your account identifier, and we'll provide a machine-readable copy within a reasonable timeframe. You also have the right to request correction of inaccurate data—if your name is misspelled in our system, we'll correct it.
You have the right to request deletion of your data, though we may retain certain information for compliance or dispute resolution. For example, if you request account closure, we'll delete your password and gameplay history, but we'll keep your transaction records for regulatory reporting as required in your jurisdiction. If you believe we've mishandled your data, you can lodge a complaint with us first by contacting our support team, or you can escalate to your local data protection authority. We process data subject requests within 30 days of receipt.
We at sport betting commit to protecting your data against unauthorized access through multiple security layers. Our servers use SSL encryption for data in transit. Our databases are encrypted at rest and accessed only by authorized personnel with strong access controls. We conduct regular security audits and maintain incident response procedures in case of a breach. If we detect unauthorized access to your data, we'll notify you and the relevant authorities as required by law. We do not retain your data longer than necessary—transaction records are kept for the duration of your account plus three years for compliance purposes, after which we securely delete them.
Questions about this privacy policy or how we handle your data on sport betting can be directed to our support team during operating hours. We're committed to transparency and fair data handling across all our game categories—sportsbook wagers, live-dealer play, slots, and esports markets. Your privacy remains central to how we operate.